Privacy Policy

MyGameGrid International Inc. ("MyGameGrid," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and disclose your information when you access or use our platform, website, or mobile applications (collectively, the "Platform"), and informs you about your privacy rights.

By using the Platform, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: includes first name, last name, username, profile picture, gender, and date of birth.
• Contact Data: includes email address, telephone numbers, and billing address.
• Financial Transactions: includes details about payments to and from you, and other details of Events you have joined or organized. Note: We do not store raw credit card numbers or UPI PINs on our servers; these are processed directly by our third-party payment gateways (e.g., Stripe, Razorpay).
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform.
• Profile and Usage Data: includes your username and password, purchases, interests, preferences (e.g., favorite sports, skill levels), feedback, and survey responses, as well as information about how you use our Platform.

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

• To register you as a new user and manage your account.
• To process and deliver your Event bookings and payments.
• To facilitate communication between you and Event organizers, venues, or other players (e.g., team chat).
• To manage our relationship with you, including notifying you about changes to our terms or requesting reviews.
• To administer and protect our business and the Platform (including troubleshooting, data analysis, testing, system maintenance).
• To deliver relevant content and advertisements to you and measure the effectiveness of the advertising we serve.

We may share your personal data with the parties set out below for the purposes set out in Section 3:

• Event Organizers & Venues: When you book or join an Event, we share necessary Identity and Contact Data with the organizer and venue for access and safety purposes.
• Other Users: Some Profile Data (such as username, avatar, and skill level) is visible to other users on the Platform to facilitate team building and matchmaking.
• Service Providers: IT and administration services, payment processors, and customer support infrastructure.
• Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Legal Authorities: Where disclosure is strictly required by law or to protect our legal rights.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

While we strive to use commercially acceptable means to protect your personal data, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Under certain circumstances and applicable jurisdictions (like the GDPR or CCPA), you may have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data ("Right to be Forgotten").
• Object to processing or request restriction of processing your personal data.
• Request transfer of your personal data to you or a third party (data portability).
• Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at privacy@mygamegrid.com. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

Our Platform may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@mygamegrid.com
Entity: MyGameGrid International Inc.